The most common support email request I get is with help installing Fetch Art. I'm not sure why, but for some users the installer does not successfully put the files on the user's hard drive. This may be a permissions issue, or possibly a bug in the Apple Installer (the Fetch Art installer, is actually just an installation script that is used by the Apple Installer application).
Installing Fetch Art manually is very simple, and solves most reported problems except for Intel Mac users. Fetch Art doesn't work yet on Intel Macs. I'm working on it (See donation page.)
To install Fetch Art yourself, without the installer:
1) Place the Fetch Art application in your Applications directory:
[your hard drive]/Applications
You can get the Fetch Art application here.
2) Place the Fetch Art iTunes script in your iTunes script directory:
[your hard drive]/Library/iTunes/Scripts/
Note that if you haven't installed any iTunes scripts before, you may not have a Scripts directory. That shouldn't be a problem, just create one and put the Fetch Art script in it.
You can get the Fetch Art iTunes script here.
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